Objective: Revenue Optimization

Definition: Revenue optimization is achieved by managing Revenue Operations in a manner that maximizes the aggregate collections for established payer contracts at the lowest billing and insurance-related (BIR) administrative costs.

Plan: Revenue optimization at scale can only be achieved through Digitalization1. Digitalization is the convergence of the physical (Things2) with digital (Data3) and the orchestration of processes that make scale possible while yielding the lowest defects (rejections, denials and rebills) and highest returns (remittances and settlements).